Terms and Conditions
TERMS AND CONDITIONS OF USE
These are the full Terms and Conditions for the customers use of this website and for the purchasing of products through this website. Please read these carefully. If you do not agree to these Terms and Conditions, please do not use this website.
This website is owned and operated by 8TEES CREATIVE AGENCY SL. 8TEES CREATIVE AGENCY SL is registered in Spain under company number B-98948474. Users of this website are bound by these Terms and Conditions and should read this document before proceeding. Use of this website and information on this website is subject to the Terms and Conditions set out in this document. By using this website, the customer is acknowledging their consent to be bound by these Terms and Conditions.
Forming a Contract
When the customer places an order to purchase a product from this website, this order is a formal offer to purchase the mentioned product. Upon receipt of the Customer’s order, 8TEES CREATIVE AGENCY SL will send the Customer a confirmation email illustrating that order in detail, including the price for delivery. The confirmation email that 8TEES CREATIVE AGENCY SL sends is neither a guarantee nor an invoice.
All prices on this website are in £ sterling and include V.A.T. where appropriate. 8TEES CREATIVE AGENCY SL makes every effort to ensure that the contents listed on this website are correct. However, errors may occur and 8TEES CREATIVE AGENCY SL reserves the right to alter product prices and information on this website without notice. Other reasons for price alteration may include (but are not limited to) taxation changes or other duty increases.
In the event that 8TEES CREATIVE AGENCY SL changes the price of an item due to an error, the following Terms apply. 8TEES CREATIVE AGENCY SL will inform the Customer as soon as possible of the amendment and of the correct price. The Customer may choose to fulfil their order at the correct price, or to cancel their order. If the Customer chooses to cancel their order and has already paid for the goods in question, 8TEES CREATIVE AGENCY SL shall refund the full amount in accordance with these Terms and Conditions.
The Customer should be aware that 8TEES CREATIVE AGENCY SL does not consider a pricing adjustment due to a promotion, sale or other offer as an error in price, and the above Terms do not therefore apply.
8TEES CREATIVE AGENCY SL is under no obligation to fulfil an order for a product that was advertised at an erroneous price or description. Ownership of goods does not pass into the hands of the Customer until 8TEES CREATIVE AGENCY SL has received full payment.
8TEES CREATIVE AGENCY SL will debit the Customer’s account once goods are ready to be shipped or when the order is placed on pre-sales items. This applies to orders that have been placed via debit or credit card. If a customer pays via PayPal the payment will be taken at the point of order.
Where a release date is listed on this website, that date is subject to change in accordance to information received from the supplier of the item. 8TEES CREATIVE AGENCY SL will not be held responsible if that item is delayed, brought forward or cancelled, or if the content or cover art has changed. Where a new release is cancelled, 8TEES CREATIVE AGENCY SL will cancel the Customer’s order and no costs will be charged to the Customer’s account.
8TEES CREATIVE AGENCY SL sells a number of limited editions on this website. The availability of these items is strictly on a ‘first come first served’ basis. 8TEES CREATIVE AGENCY SL will endeavour to fulfil every Customer’s order; however, once the supply of the limited edition item is exhausted and the Customer’s order cannot be fulfilled, 8TEES CREATIVE AGENCY SL will cancel the Customer’s order and no costs will be charged to the Customer’s account.
8TEES CREATIVE AGENCY SL will not be responsible for compensating the Customer for any other losses connected with the purchase of limited edition products.
Delivery and Shipping
Product prices on this website are exclusive of delivery and shipping charges, with the exception of the Total Price listed under the Customer’s Shopping Cart, which is inclusive of these charges. Shipping rates are calculated by size and weight of the item(s) being shipped. 8TEES CREATIVE AGENCY SL will endeavour to deliver product to the Customer as soon as possible, in accordance with the Delivery Policy as detailed on this website.
All deliveries will be made to the address that the Customer gives for delivery of the product.
8TEES CREATIVE AGENCY SL reserves the right to refuse to deliver to an address that may not be secure. This address could be (but is not limited to) a communal postal address, a BFPO or a PO Box. In this event, 8TEES CREATIVE AGENCY SL will inform the Customer as soon as possible.
8TEES CREATIVE AGENCY SL will not be liable to the Customer in the event that 8TEES CREATIVE AGENCY SL is prevented by circumstance from delivering product that the Customer has ordered. The Customer should be aware that, when goods are shipped internationally, they are subject to opening and inspection by Customs authorities.
Right to Cancel
The Customer may cancel their order, for any reason and at any time, up to fourteen working days after the Customer has received their goods. In the event that the Customer wishes to cancel their order, the Customer must inform 8TEES CREATIVE AGENCY SL in writing. The Customer can also cancel by logging in to their online Customer account and selecting the relevant order number and cancelling the product/s themselves. It is also possible to send an email to [email protected]
Should a customer wish to invoke their right to cancel on any other item, the product must be returned to 8TEES CREATIVE AGENCY SL in its original packaging and in a resalable condition with all seals and wrappings.
Should the Customer invoke their right to cancel, the following Terms apply.
If 8TEES CREATIVE AGENCY SL has not yet dispatched the product, 8TEES CREATIVE AGENCY SL will cancel the Customer’s order and no costs will be charged to the Customer’s account.
If 8TEES CREATIVE AGENCY SL has already dispatched the product, the Customer will not be able to cancel their order by accessing their online account. The Customer should contact [email protected]
In this instance, the Customer undertakes the responsibility to return that product to 8TEES CREATIVE AGENCY SL. 8TEES CREATIVE AGENCY SL will refund the cost of the item, but will not refund any postal charges paid by the Customer as part of their initial order.
The Customer must return the item to 8TEES CREATIVE AGENCY SL within 14 days of receipt to qualify for a refund.
Full details of the Customer’s right to cancel are given in the ‘Cancellation’ section of the Frequently Asked Questions page.
In the event that an item is defective, faulty or sent in error by 8TEES CREATIVE AGENCY SL, the customer should contact Doctor Collector to arrange the return of the item. Email: [email protected] *Please note we are closed on public and bank holidays.
The Customer should use and include all the original packaging to return their item/s to Doctor Collector.
8TEES CREATIVE AGENCY SL will offer a replacement for the same product/s that were faulty or damaged. Where we cannot offer a replacement, we will refund the cost of the item/s and postage where applicable.
The Customer must return the item/s to 8TEES CREATIVE AGENCY SL within 28 days of receipt for faulty, damaged or defective goods to qualify for a refund.
Links to Other Sites
The Doctor Collector website contains links to external sites. Such links are not in any way an endorsement by, or an affiliation with, 8TEES CREATIVE AGENCY SL. 8TEES CREATIVE AGENCY SL does not accept responsibility for the content of any external sites. Any goods that the Customer orders from another website are subject to the Terms and Conditions of that website and 8TEES CREATIVE AGENCY SL has no liability to the Customer in respect of that website nor any goods or services the Customer obtains through its use.
All content of this website is the property of 8TEES CREATIVE AGENCY SL and is protected by intellectual property and copyright laws. The Customer may access any part of this website and download or copy material for personal use only. The Customer may not download or copy material for use in conjunction with any other website or business. 8TEES CREATIVE AGENCY SL retains the copyright for such material, or, where the owners of the material have licensed that material to 8TEES CREATIVE AGENCY SL, the copyright is retained by the owners themselves.
The customer may not remove any copyright, trademark or intellectual property notice contained in original material from any material downloaded from this website.
All trademarks appearing on this website are the property of their respective owners. Use of these trademarks is forbidden unless written permission is obtained from the owner of the trademark.
The Customer must be over 18 years of age to buy product from this website. 8TEES CREATIVE AGENCY SL reserves the right to correct any errors on this website, including description and image. 8TEES CREATIVE AGENCY SL reserve the right to refuse or cancel any website order based on an incorrect description or image. These corrections may be made after the Customer’s order has been acknowledged.
8TEES CREATIVE AGENCY SL reserves the right to decline to supply any individual or company without explanation.
8TEES CREATIVE AGENCY SL reserves the right to suspend or terminate the Customer’s use of this website at any time without explanation. It is a crime to use a false name or a known invalid credit or debit card number to attempt to order from this website. 8TEES CREATIVE AGENCY SL will prosecute any Customer caught wilfully entering a fictitious order to the fullest extent of the law.
If any single provision of these Terms and Conditions is found to be invalid by a Court of Law, the invalidity of that single provision will not affect the remaining provisions of these Terms and Conditions, which will continue to have full effect.
The failure of 8TEES CREATIVE AGENCY SL to exercise any right or remedy under these Terms and Conditions does not constitute a waiver of that right or remedy.
These Terms and Conditions shall be construed and interpreted in accordance with the relevant Spanish Law. The Courts of the Spain will have exclusive jurisdiction in relation to any claim, dispute or other matter arising from these Terms and Conditions, the Customer’s use of this website or the supply of the product by 8TEES CREATIVE AGENCY SL